"We prefer JPEG images; this is how we ensure the best quality for your work of art. However, if somehow the picture uploaded does not go well with the structure of the custom canvas prints or has quality issues, we can assist you accordingly.
If you are sending artwork via the following formats; .pdf, .eps, .ai, or .psd then the text must be converted to “outlines” in order for us to open it properly.
If you are still not sure, and need help then please call us, email us or stop by if you are local. We are more than happy to help because we want you to take your work of art home for enjoyment."